Jalon King's review of DB Schenker
Bottom line: DB Schenker underperformed compared with our previous carrier and ended up costing more than they saved us. Their tracking platform is clunkier and less real-time than the system we had before; with our 15-truck fleet in the Southeast we saw frequent delayes that triggered detention fees of several hundred dollars a week. Customer support was slow and invoicing errors were common, so admin time spiked - probbaly adding another full day per week to our workload.
