Mariana Ortiz's review of DB Schenker
Last Tuesday a load vanished from their tracking portal mid‑transit and nobody at DB Schenker could tell me where it was. Their real‑time visibility turned into smoke - ETAs flipped, the driver got three different pickup instructions, and I ate detention fees plus a missed delivery that cost me a day’s revenue; I run two trucks in the Northeast and have been at this eleven years, so I know when a system is broken. Never saw accountability either, just canned emails and promises that never came through.
