Vito Bruen-Bradtke's review of Penske Logistics
The first morning their onboarding rep showed up at 5:30 and stayed through two driver briefings - that kind of hands-on start actually calmed the chaos. Getting going wasn't totally painless; rate confirmations and insurance uploads took longer than I expected, but once the TMS linked to our systems we had lanes moving within a week. Managing 30 trucks on the West Coast with only a year in the seat, that real-person help is what made me decide to keep working with them.
