Mariana Ortiz's review of Expeditors International
They slapped a last-minute "urgent handling" fee of $375 on a routine ocean pickup two weeks ago and I nearly choked when I saw the invoice. Quote was $900, final bill $1,450 after broker fees and surcharges - for that price I expected actual help, not a bunch of nickel-and-diming that wiped out my margin. I run two trucks in the Northeast and after 11 years this felt like paying extra for paperwork; not worth it unless they fix the pricing game.
