Morton O'Reilly's review of GetCircuit
Bottom line: their customer support turned a rocky rollout into something our drivers actually trust. We hit a week where ETAs were off and sequence updates weren’t pushing to phones - with 20 trucks on the line it was chaos, so I opened a ticket late afternoon. Maya from support jumped on a screenshare, stayed on the line while we reproduced the GPS drift, tweaked geofence sensitivity and pushed a patch, and didn’t hang up until two drivers confirmed the corrected ETAs on their runs. She then followed up with clear notes and a short CSV workaround so we could ingest tricky time windows without waiting for a release. Still a few UI quirks to sort, but the fast, hands-on support made this worth the subscription.
