Adella Labadie's review of JAS
I've used JAS for four years. Their JAS SmartHub tracking - which I planned routes around to keep my drivers productive - has been wildly unreliable: shipments sit at “in transit” with no GPS pings and ETAs flip by a day with no explanation. With a 25-truck fleet in the Midwest that visibility failure cost us two detention bills last month and a spoiled reefer load; the client charged us back and my ops team was scrambling. Support tickets took 48+ hours to get any reply, meanwhile drivers sat idle because the portal insisted the pickup was on time. I'm done trusting a visibility tool that hands me stale statuses and bad ETAs - it’s eaten time, money, and client goodwill.
