Llewellyn Dibbert's review of FreightClub TMS
Support is hit-or-miss. When you finally get a real person who digs in they can fix billing headaches and routing snafus fast - which matters when you dispatch for 60 trucks in the Southeast and nine years of carrier drama has taught me not to trust canned replies. But too often tickets sit open and tracking updates lag, so I keep a backup plan ready; that back-and-forth leaves me torn because the platform does the job when support shows up, but it doesn't reliably show up.
