Bottom line: their support saved my week. I broke down on a delivery and the rep not only found an alternate carrier in the Uber marketplace but rebookd it while I was stuck at the yard - out here in the Southwest that kind of quick fix matters, took like 15 mins from call to confirmation. Chill folks, no runaround and I actually got paid on time, so big thumbs up.
Kinda pricey at first, but the automated invoice matching cut my admin time in half and stopped the tiny billing errors that were quietly eating my margins. Worth it.
I've used Uber Freight TMS for about nine months. Thought the subscription would be another cost, but between faster carrier payments and finding loads that cut deadhead I actually came out ahead - the quick-pay feature getting fuel money in my hands faster is what sold me. If you care about pay speed more than bells and whistles, it was worth every dollar.
...felt night and day compared to our old on‑prem system. The thing that really made me happy was carrier sourcing - where our previous TMS kept us waiting days for firm load confirmations, Uber Freight TMS taps the marketplace and gets booked capacity in minutes, which for a ten‑truck West Coast fleet trying to level out weekly lanes is a significant operational improvement. It also reduced invoicing headaches so I can spend more time on routing decisions.
Rate it, and the next carrier reading this page sees what you found.
