Thirty years on the road with two trucks on the West Coast has taught me to spot useful tech fast, and Freightview's mobile app is one of those that helps and frustrates in equal measure. Quick rate checks and booking on the phone save time, but the app sometimes freezes when I try to attach documents or fails to push status updates - so some days it’s a genuine shortcut, other days it's extra work.
…their support desk actually picked up and stayed with the issue until it was fixed. With our 55-truck fleet in the Southeast, a rep tracked down a misplaced bill of lading and had it uploaded within the hour, salvaging a shipment that otherwise would have sat overnight. The team’s responsiveness and willingness to jump on a call made the difference; I knocked one star off for some clunky navigation in the app, but their service kept things moving.
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