I've used BrokerWare for about a year and a half. When a blizzard hit last March and phones were useless, the tracking and automated dispatch kept my loads rolling - ETAs updated, carriers got their paperwork, and I only had to step in once. After nine years on the road in the Northeast, I dock a point because billing syncs can lag on heavy nights, but it works when you actually need it.
Yesterday a sudden detour on I-5 knocked out cell service for two drivers and their PODs queued in the app, then auto-synced and emailed proof as soon as they hit signal - saved me from making three frantic calls. With 80 trucks to juggle on the West Coast that offline sync and reliable push notifications shave off a ton of busywork; the search could be snappier, but the mobile workflow actually made my day.
I've used BrokerWare for two years. The automated rating stood out - it spits out instant numbers which is a lifesaver when I'm trying to lock a load, but it also trips up on weird combos like drayage plus intermodal and sends wildly off quotes that I have to manually correct. I run a one-truck operation in the PNW, so half the time it's a real time-saver and half the time it feels like an extra job; honestly I'm torn.
Rate it, and the next carrier reading this page sees what you found.
