I've used BrokerWare for two years and their support is why I stick with it - once, stuck on I-75 with a messed-up invoice, an agent jumped into a remote session, sorted the carrier pay error and emailed me the corrected docs before I even hit the next exit. Little things like quick, hands-on help at odd hours make a big difference when you've got 14 years behind the wheel in the Southeast.
Yesterday a sudden detour on I-5 knocked out cell service for two drivers and their PODs queued in the app, then auto-synced and emailed proof as soon as they hit signal - saved me from making three frantic calls. With 80 trucks to juggle on the West Coast that offline sync and reliable push notifications shave off a ton of busywork; the search could be snappier, but the mobile workflow actually made my day.
I've used BrokerWare for two years. The automated rating stood out - it spits out instant numbers which is a lifesaver when I'm trying to lock a load, but it also trips up on weird combos like drayage plus intermodal and sends wildly off quotes that I have to manually correct. I run a one-truck operation in the PNW, so half the time it's a real time-saver and half the time it feels like an extra job; honestly I'm torn.
Rate it, and the next carrier reading this page sees what you found.
