Skip to main content

Rigbooks

3.8· 40 reviews · Dispatch Services
· 86 reviews on TruckMyApps
3.0out of 5

Moshe Frami's review of Rigbooks

Most days RigBooks does the job, but its reliability has me on edge. When it syncs properly the dispatch board is tidy and cuts down the paper shuffle, and the IFTA exports usually save time. Trouble is the sync hiccups - once on a hectic Monday the mobile app wouldn’t update statuses for three hours and a couple of owner-operators missed billing cutoffs; another time GPS points lagged so I couldn’t confirm a driver swap. We run 120 trucks out of the Midwest and after 25 years I’ve learned that timing matters, so those outages cost more than just annoyance. Support fixed the issues each time, but I’m torn: useful when steady, risky when things need to move fast.

More reviews of Rigbooks

All 40 reviews →
Orland DibbertJan 2026

Last Thursday a driver missed a Gary pickup and I had about 90 minutes to fix it before detention - RigBooks' live location map and quick dispatch notes let me find him, ping him, and reroute another truck in under ten minutes, which saved us a hefty fee. I run 40 trucks out of the Midwest and after 18 years on the job that one feature paid for itself that week.

Mae KrisJan 2026

Twenty-eight years in the trucking business, overseeing a 150-truck fleet in the Northeast, and the IFTA reporting module in RigBooks is the feature that grabbed my attention first. Instead of wrestling with paper logs and a dozen spreadsheets, it pulls mileage by state from our telematics, auto-calculates taxable gallons, and presents a clear state-by-state breakdown that actually matches what our accountant needs. I liked being able to annotate trips - add fuel purchases, correct yard moves, and then export a tidy report; it saved us nearly a week of work last quarter. Quirks: occasional GPS gaps on low-signal routes will split a run across states and force manual fixes, which gets tedious when you're working through 150 units. Still, that one feature cut down the reporting headache so much that the subscription paid for itself quickly; I’m giving four stars because the mapping edits could be smoother.

Freddy Kassulke-BoyleJan 2026

What I liked most was the dispatch board - it's far easier to interpret than the patchwork of spreadsheets we used before. After thirty years and managing a 200-truck fleet in the Southwest, the clearer driver assignment visibility and quick status updates cut the endless back-and-forth calls and made daily coordination less chaotic. The billing and settlement screens are functional but still a bit clunky compared with the dispatch side, which is why I rate it four stars.

Used Rigbooks?

Rate it, and the next carrier reading this page sees what you found.

Write a review