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Rigbooks

3.8· 40 reviews · Dispatch Services
· 103 reviews on TruckMyApps
3.0out of 5

Adonis Kerluke's review of Rigbooks

I've been managing a 75-truck fleet in the Pacific Northwest for eight years and moved to RigBooks after years of an in-house Excel/email dispatch workflow. Dispatch feels cleaner than our patchwork spreadsheets - assigning loads and tracking drivers in one place cut down on the frantic Slack messages. Some days it sings. But the route editing is clumsy when you need to split a run mid-week, and that small snag snowballs when you're juggling multiple brokers. IFTA reporting and mileage tracking are a step up; built-in summaries saved time during quarterly filings, yet settlements still need manual tweaks because line-item adjustments don't flow back into driver pay correctly. So I'm torn: it solved spreadsheet chaos but introduced new friction that, with 75 trucks, becomes noticeable fast - we still keep the old system on standby.

More reviews of Rigbooks

All 40 reviews →
Orland DibbertJan 2026

Last Thursday a driver missed a Gary pickup and I had about 90 minutes to fix it before detention - RigBooks' live location map and quick dispatch notes let me find him, ping him, and reroute another truck in under ten minutes, which saved us a hefty fee. I run 40 trucks out of the Midwest and after 18 years on the job that one feature paid for itself that week.

Mae KrisJan 2026

Twenty-eight years in the trucking business, overseeing a 150-truck fleet in the Northeast, and the IFTA reporting module in RigBooks is the feature that grabbed my attention first. Instead of wrestling with paper logs and a dozen spreadsheets, it pulls mileage by state from our telematics, auto-calculates taxable gallons, and presents a clear state-by-state breakdown that actually matches what our accountant needs. I liked being able to annotate trips - add fuel purchases, correct yard moves, and then export a tidy report; it saved us nearly a week of work last quarter. Quirks: occasional GPS gaps on low-signal routes will split a run across states and force manual fixes, which gets tedious when you're working through 150 units. Still, that one feature cut down the reporting headache so much that the subscription paid for itself quickly; I’m giving four stars because the mapping edits could be smoother.

Freddy Kassulke-BoyleJan 2026

What I liked most was the dispatch board - it's far easier to interpret than the patchwork of spreadsheets we used before. After thirty years and managing a 200-truck fleet in the Southwest, the clearer driver assignment visibility and quick status updates cut the endless back-and-forth calls and made daily coordination less chaotic. The billing and settlement screens are functional but still a bit clunky compared with the dispatch side, which is why I rate it four stars.

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