Larissa Lemke's review of ITS Dispatch
Had one Friday where half the west-bound loads needed rerouting after a truck dropped out. After 18 years managing about 50 trucks in the Northeast I didn't expect software to save the day, but ITS Dispatch's drag-and-drop dispatch board let me reassign three loads in under two minutes while showing remaining driver hours so I stayed legal. The best part: the billing screen updated automatically so the invoice followed the change - wrote and sent settlements before lunch. Saved us from a late-fee dispute and one shipper actually called to thank me. Simple feature, but it cut what used to be an all-night scramble down to a 20-minute fix.
