Two days ago they rebooked my Friday load to a broker without telling me, so I sat at the shipper for nine hours, missed two better-paying hauls and burned fuel waiting for updates. After 14 years on the road I count on dispatch to handle broker communication - their silence cost me nearly $600 and a wasted week, and I won't trust them again.
Abigale Denesik
Member since January 2026
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81 reviews · average 4.2
Their rate negotiation was the standout - on my last two Southeast runs they pushed pay up nearly 25% compared to what I was getting solo. After 14 years on the road, having a dispatcher who actually fights for fair rates and takes the broker calls lets me drive instead of wasting time haggling.
Last Tuesday the dock clerk handed me a blank BOL and said they’d misplaced the original - I snapped a photo in Super Dispatch and the office had it attached to the load before I hit the highway. With our old paper mess I’d have been stuck calling and waiting for a fax; that one photo saved me about an hour of hassle and kept the load on schedule.
Last week when a customer called about a 'late' delivery, Teletrac Navman showed my truck sitting in a weigh station - something my old tracker never caught. After 14 years driving in the Southeast, the constant live pings (instead of the ten-minute gaps I was used to) saved me an unnecessary runaround and made dispatch believe me; only downside is the app can lag on older phones.
…the geofence alerts are useless. They lag ten minutes or more, pinging dispatch after I've already left and once triggered a detention pay fight that cost me hours on paperwork and a chunk of a paycheck - 14 years on the road and that glitch is straight-up dangerous for schedules.
I've been driving commercial rigs across the Southeast for 14 years, and last winter Azuga's maintenance alerts actually stopped a blowout on I‑95. The dashboard pinged me about rising coolant temps two days before a run, the shop found a hairline crack in the radiator hose - no tow, no missed delivery, just one small alert that saved us hours and a big repair bill.
Fourteen years of company driving in the Southeast taught me to trust only the tools that actually stop breakdowns. Verizon Connect's maintenance scheduling alerts - especially the engine-code and coolant warnings - pinged me about a leak at midnight and saved us a tow and a missed delivery.
Bottom line: Geotab's live engine alert saved me from getting stranded on I‑75. Mid-afternoon last summer it pinged a coolant-overheat code, dispatcher had me pull into the nearest shop instead of pushing on, mechanics found a failing thermostat and we avoided a blown head gasket and an all-day tow - after 14 years driving around the Southeast I'm usually skeptical of new apps, but that one timely ping earned it four stars.
14 years driving company routes in the Southeast taught me to expect the unexpected - last month a sudden downtown flash flood shut my planned corridor. Locus recalculated a new route in under a minute, pushed updated ETAs to the customer and dispatch, and what could have been a two-hour delay turned into a 25-minute detour that saved the stop.
...the monthly cost had me skeptical, but the live ETA/notifications stopped so many frantic customer calls that it basically paid for itself within a few weeks around here in the Southeast. Only catch is the per-delivery fees can stack on small orders, but for reducing no-shows and angry customers it was worth the price.
Fourteen years behind the wheel in the Southeast - I convinced dispatch to buy IntelliTrans for visibility on our lanes. Between the steep monthly fee (over $1,200 this quarter for my small fleet) and repeated ETA misses that still had me on the phone with carriers, it wasn't worth the cost.