Bruce Richmond has more than ten years of experience in expedited freight across brokerage, dispatch, and carrier operations. Since 2021, he has managed nationwide expedited operations, coordinating freight, carriers, and dispatch teams across the U.S. He writes about the operational side of expedited freight, helping owner-operators understand how loads are booked, how dispatch decisions are made, why rates fluctuate, and what happens behind the scenes before a load reaches the truck. His articles are based on practical industry experience rather than theory.