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Dossier Systems

3.8· 32 reviews · TMS Software
· 89 reviews on TruckMyApps
4.0out of 5

Emory Rolfson's review of Dossier Systems

…their support actually answers the phone instead of sending you into ticket limbo. We had a mess in the maintenance reports after an update and James - a real person, not a script - drove out to our yard, sat with our lead tech and wrote a small export that let us see pending PMs by engine hours. Saved us days of digging and probably a handful of missed services. Been running an 85-truck fleet in the PNW for 16 years, and that kind of hands-on help is rare; the interface still has quirks but the support follow-through made the platform useful for our day-to-day. They even sent a short video and the export template after the visit so the new techs could reproduce it without calling back.

More reviews of Dossier Systems

All 32 reviews →
Maye BechtelarJan 2026

Bottom line: worth the monthly fee for us - 4/5. The asset tracking was the thing that made me happy; it caught a trailer that kept disappearing and that visibility saved us on detention and surprise repairs, so the subscription definately paid for itself in a couple months. UI can be clunky and some reports are slow, but for the price it's worthwile if you need to keep tabs on gear.

Hipolito PadbergJan 2026

Owner-operator out of the Midwest, 12 years on the road. Switched from juggling Excel sheets and late-night phone calls to Dossier, and the maintenance reminders with real-time asset visibility are night-and-day - it caught a pending brake issue I would've missed and saved me aweek off the road and a big bill. Interface ain't fancy but the one thing I care about (knowing what's actually on the truck and when it'll break) finally works, so my uptime and shop costs have fallen, im happy.

Morton O'ReillyJan 2026

The mobile app's photo-based maintenance logging is what sold me. Drivers can snap a picture, jot a quick note, and it shows up on the dispatcher's queue with time and location - no paper, no 'what happened' calls the next morning. Offline mode actually works; we lose signal all the time out by the yards and the app queues everything until it's back. I've run a 20-truck fleet in the Northeast and after three years on Dossier the day-to-day friction around inspections and repairs just evaporated because the mechanic has the image and history before the truck even lands on the shop ramp. Five stars for making the mobile side feel like an extension of the shop instead of another chore.

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