Llewellyn Dibbert's review of Dossier Systems
Bottom line: Dossier Systems was unreliable when we needed it most - it quit tracking trucks during a busy stretch and left my dispatchers flying blind. We run about 60 trucks and one afternoon the live tracking stopped sending pings for six hours, so drivers showed at old stops while their rigs were actually idle; reroutes were wrong and support didn’t get anything fixed fast. Result: two missed loads, overtime, and a $900 detention fee we had to absorb - not something you want on tight margins.
