Zola Weber's review of Dossier Systems
Two weeks ago a software patch erased three weeks of preventive maintenance records the night before a DOT inspection, leaving us scrambling to prove service history for 60 trucks. We paid steep implementation and subscription fees - roughly $18,000 upfront and $2,200/month - and still ended up with about $11,500 in fines and emergency shop labor because critical records were inaccessible. For the money, the platform delivered more risk than relief; until reliability and billing transparency are fixed, I consider it not worth the cost.
