Llewellyn Dibbert's review of Shippeo
When an entire day's ETAs stopped updating right before a holiday run, their support team called me back within ten minutes and stayed on the phone until the feed was stable. I dispatch about 60 trucks across the Southeast - after nine years you learn who actually fixes things instead of passing tickets around, and this rep did that. Not perfect (the UI still clutters sometimes), but that fast, hands-on support made the difference and earned them a solid four stars from me.
