Honestly, the alerting is a big win. I am not super techy, but I can read the warning messages and know when something is drifting off plan. The wording is mostly clear, though a couple alerts felt vauge. Once I got used to it, I trusted it more day to day. I just wish the first setup screens were less confusin.
Good data consolidation, uneven accuracy. I like seeing sensor and carrier updates together in one place, but sometimes timestamps come in out of order and it makes the timeline confusing. Support docs helped me understand what I was seeing.
Simple tracking view I trust. I can check shipment status fast and it stays consistent across updates.
Solid exception notifications. I can see issues pop up quickly and it is clear what shipment it ties to.
Rate it, and the next carrier reading this page sees what you found.