Ara Carroll's review of Pitney Bowes SendSuite
Excellent accountability for handoffs. I appreciate having a clear record of who handled a shipment at each step. The reporting is straightforward, though the initial layout takes a moment to learn.

Excellent accountability for handoffs. I appreciate having a clear record of who handled a shipment at each step. The reporting is straightforward, though the initial layout takes a moment to learn.
Really solid for basic visibility. I can quickly check where a shipment is in the internal handoff, and that helps me stay calm. Sometimes the wording feels a bit wierd, but it is easy enough.
Super easy to keep track. I just scan and later I can see who had it last, which I really like. The labels took me a minut to get right, but now it is fine.
Reasonably helpful, but not perfect. I appreciate the centralized view of delivery progress across locations, yet the reporting is not as clear as I expected. We can work with it, but it takes extra attention.
Rate it, and the next carrier reading this page sees what you found.