Annoying gaps in monitoring ruined my trust. We had stretches where the readings stopped updating, and I did not know if it was the sensor or the cloud side. I kept checking the dashboard and the numbers would just sit there unchanged. When an alert finally came through, it was late enough to be pointless for me. I expected consistent visibility, and I did not get it. I am hesitant to rely on it again.
Really reliable temperature alerts. I like that I get notified fast when a reefer drifts, though the dashboard took a minute to learn.
Very clean temperature history for each trip. I exported the log and it matched what we saw during the run, which I care about most. The timestamps are consistent and the charting is readable without a lot of tweaking. I did not run into weird gaps, even when the trailer was in and out of a dock. One minor gripe is I had to click more than expected to get back to the last shipment view.
Good visibility when I am away from the truck. I like being able to glance at the cold readings without calling anyone. The history view is fine, just a little busy.
Rate it, and the next carrier reading this page sees what you found.