Honestly, dispatching feels way smoother. I can see who is where and send the next job without bouncing between screens. The only thing is it can feel a little busy when we have a lot going on, but I got used to it.
Setup was mostly painless for us. I am not super techy, but the driver phone app was easy to understand right away. The proof of delivery part is the main reason we kept it, since I can pull it up without digging. Support answered my questions, though it took a bit to get the reply back. It is a good fit, just a little confusing the first day or two.
Really clean tracking updates overall. I like being able to see where a delivery is in real time, even if the ETA is not always perfect.
Rate it, and the next carrier reading this page sees what you found.