Steady help with renewals each year. I get nervous about missing deadlines, and I like that I can ask what is due and what is not. When I sent a form, they checked it and told me what to fix, which I apreciated. One time the reply took longer than I expected, but it still got answered. Overall I feel more confident my filings are correct.
Decent compliance support, but slow on one reply. I got the guidance I needed, I just expected faster turnaround.
Good experience with permits and registrations. I focused on getting state and federal items lined up, and they kept the requests for info clear and minimal. When I asked a technical question about compliance timing, the answer was precise and easy to follow. I did have to wait a bit for one response during a busy day. Overall, I felt supported through the paperwork side.
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