Really helpful for HazMat paperwork. I was nervous about getting the filing right, and they walked me through what I needed to send. I could actually follow along, even though I am not great with online forms. Only gripe is I wish the instructions were a bit more clear the first time. Still, I felt taken care of overall.
Solid help with compliance training. I appreciated how they kept the training straightforward and answered my questions without talking over me. The scheduling took a bit of back and forth, but the instruction itself was good.
Reliable and professional guidance. We received clear direction on meeting USDOT and FMCSA requirements, and the communication was courteous throughout. I had one minor question that took a day to hear back on.
Pretty disappointing support experience. I asked detailed compliance questions and the answers felt vague and slow.
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