Not impressed with the follow through. I asked for help getting our safety program aligned, and the initial call was fine, but then it got hard to get consistent answers. We had to repeat the same details more than once. The timeline they gave us kept shifting without much explanation. I just wanted clearer communication and a steadier point of contact.
Okay service for audit prep. I liked the clear reminders, but I still felt unsure about a couple of requirements after the call.
Clear guidance and professional communication. I relied on them for DOT compliance support, and I felt confident I understood what was being requested of us. Their explanations were patient and straightforward, which I appreciated.
Decent on compliance questions, but inconsistent on follow-through. I got solid audit prep guidance, then had to nudge twice for the last clarification.
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