Mae Kris's review of Transporeon
I've been using Transporeon for five years. What really impressed me was their customer support - not canned responses, but a freight-audit rep who actually dug into our recurring invoicing errors and stuck with the case until credits showed up. After 28 years in fleet operations running a midsize regional outfit, that's the kind of hands-on help that saves my dispatchers hours and calms the office. Occasionally tickets get bounced between teams and response times stretch during peak season; that kept it from being a five-star service. Still, their follow-through leaves me confident to plan routes without constant invoice worry.
