Domenick King's review of Oracle Transportation Management

Clyde RosenbaumJan 2026

When my load was rerouted last week and the ETA vanished from the app, I called support and sat on hold for nearly an hour before anyone picked up. The agent who finally helped actually dug in and fixed the delivery window, which I appreciated - but the promised billing follow-up never came, and after 20 years behind the wheel here in the Midwest I’m left grateful for that one helpful person but annoyed by the rest.

Weldon DeckowJan 2026

Three years, mostly using the mobile app. It’s great at pulling up loads and PODs fast - handy on rainy PNW mornings with my three trucks - but editing pickups or rerouting on the fly is clunky and slow so I end up on a laptop or calling dispatch, which leaves me both relieved it works and annoyed at how much time it wastes.

Abigayle RunolfsdottirJan 2026

Fifty-five trucks in my regional fleet and twelve years handling operations mean I notice what slows payables down. The freight settlement module - specifically the three-way invoice matching and exception queue that ties carrier invoices to shipments and PODs - cut our manual bill audits by more than half and closed out disputed charges far faster. Bills that used to sit in accounting for weeks now clear in days, which has noticeably steadied our cash-flow projections.