Jennie Crona's review of GPS Insight
Yesterday one of my drivers waited an extra hour at a loading dock because the GPS Insight app showed him "en route" and refused to refresh - the map froze and the route disappeared. That freeze isn't a one-off; the mobile app crashes whenever we try to switch from live tracking to messaging, and in rural areas it drops offline and refuses to queue updates until you manually reopen it. Managing a 40-truck fleet for nearly two decades, I need reliable live location on my phone, not an app that requires a restart every other day. Because of the glitches we missed a scheduled pickup and ate a $200 overtime bill, plus the dispatcher spent an hour on the phone chasing a truck the app couldn't find. If the mobile app fixed its refresh and background tracking problems, it might work for us, but right now it's more trouble than it's worth.
