Llewellyn Dibbert's review of Verizon Connect
Nine years into dispatching and managing a 60-truck roster in the Southeast, I've leaned on a few telematics vendors. Verizon Connect's customer support is what actually makes it worth paying for - had a midnight outage last month and Maria on the help line stayed with me for almost two hours, walked me through diagnostics, pushed a remote reboot and even called back the next morning to confirm the unit stayed up; that kind of follow-through saved a lot of headaches. Fast, reliable help like that keeps my trucks moving.
