Eino Hirthe's review of IntelliTrans
That nagging data mismatch finally got sorted out last month. Their support rep actually dug into our EDI feed, traced the problem to a carrier mapping error, and stayed on the line until the feed was flowing correctly. Refreshing for someone who's handled admin for a roughly 100-truck fleet in the Pacific Northwest for seven years - I've had tickets bounced around like a hot potato before. They also followed up twice over the next week to confirm there were no regressions, which is the specific thing that made me happy. UI could use a little polish and ETA predictions wobble now and then, but their human response keeps me on board; four stars.
