Vivian Raynor's review of Pando
During the first integration week, a batch import wiped carrier contact fields and delayed three loads by 24 hours. Getting started was arduous: the API documentation was incomplete, customer support responses took days, and we had to create custom scripts to patch gaps - my team managing 30 trucks on the West Coast with ten years of operations experience spent two full weeks on manual fixes. The downtime and detention fees were tangible; until onboarding and data import reliability improve, this platform cost us more time and money than it saved.
