Eino Hirthe's review of Everstream Analytics
Bottom line: Everstream's support team is what makes this platform worth four stars for us. A few months ago we had a supplier failure smack in the middle of a holiday window and their rep stayed on a six-hour troubleshooting call with our team overnight, tuning alert thresholds and walking us through temporary routing workarounds - that single effort probably saved us days of blind guessing. I'm admin-staff for a 100-truck operation in the Pacific Northwest with seven years in this job, and I appreciated how they recorded the session and sent step-by-step notes the next morning so we could replicate the fixes. The only reason I didn't give five is that the dashboard still feels clunky when pulling custom reports, but the human side of support has been consistently reliable.
