Brooklyn Fisher's review of Tradeverifyd
Bottom line: support is both the selling point and the pain with Tradeverifyd - great help when you're lucky, maddeningly slow other times. Replies have saved us by digging into our supplier data and actually walking through fixes on a call, yet I've waited days for follow-up on simple ticket items while an alert sat unaddressed. I run a small owner-operator outfit in the Pacific Northwest and after two years I'm torn: the people can be really helpful, but you can't count on consistent response times when things get urgent.
