Mae Kris's review of Coupa
After 28 years keeping a 150-truck fleet moving through the Northeast, I wasn't expecting software to sort out our supplier chaos. Last winter a key pallet supplier lost a warehouse to flooding and Coupa's dashboard shoved that disruption into my inbox faster than my brokers did - the alert listed affected POs and transit holds in one view. Because of that single notification we rerouted two reefers, tapped a secondary vendor the same afternoon, and avoided a week-long stockout at our busiest terminal. I won't pretend it replaces our TMS, but that real-time link between purchasing and on-the-road ops saved us tens of thousands in detention and customer penalties. One simple alert made the difference between a delivery meltdown and a bruised but intact delivery day.
