Real-time alerts kept me from chasing late loads all weekend. I saw a missed supplier cutoff, rerouted a load inside the app, and the delivery still hit its window - reliable when it mattered for my three trucks in the Pacific Northwest.
Saved us a week and a load of headaches. Coupa flagged a supplier invoice hold that would have left a load stuck for four days, I rerouted to a local source, avoided detention fees and kept the customer happy - I'm a two-truck owner-operator in the Southwest with 14 years on the road and that single alert paid for the subscription.
I've used it for about two years. The mobile app is slow to refresh GPS and often crashes during check-ins; push alerts come minutes late or not at all, which is brutal for someone dispatching 50 trucks with 12 years' experience in the Southeast and it cost us a missed Friday-night pickup. Lost driver hours and a detention fee last month - desktop may show everything but day-to-day on the road is unreliable, so we ended up rerouting by phone and paying extra.
Rate it, and the next carrier reading this page sees what you found.
