Coupa

3.5· 17 reviews · Tracking & Visibility

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Vivian Raynor

January 23, 2026· 92 reviews on TruckMyApps

4.0

Vivian Raynor's review of Coupa

Item: Coupa
Rating: 4
Author: Vivian Raynor

During a late-November coastal storm, when a primary supplier missed its cutoff and our inbound ETA slipped by more than 36 hours, Coupa's real-time supplier-performance alerts flagged the problem immediately. The platform's unified visibility dashboard pulled purchase orders, invoice status, and carrier ETAs into a single view so I could decide which loads to prioritize and reassign two trucks within the hour. It saved us detention fees and prevented a line-down; that visibility feature is why I give it four stars.

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Pamela HandJan 2026

Saved us a week and a load of headaches. Coupa flagged a supplier invoice hold that would have left a load stuck for four days, I rerouted to a local source, avoided detention fees and kept the customer happy - I'm a two-truck owner-operator in the Southwest with 14 years on the road and that single alert paid for the subscription.

Domenick KingJan 2026

I've used it for about two years. The mobile app is slow to refresh GPS and often crashes during check-ins; push alerts come minutes late or not at all, which is brutal for someone dispatching 50 trucks with 12 years' experience in the Southeast and it cost us a missed Friday-night pickup. Lost driver hours and a detention fee last month - desktop may show everything but day-to-day on the road is unreliable, so we ended up rerouting by phone and paying extra.

Nestor StiedemannJan 2026

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