Hipolito Padberg's review of Sensefinity
Last week at 2AM my reefer started spiking in temp and Sensefinity pushed an alert, but the first support rep told me to “reboot the sensor” and then closed the ticket - not helpful at 2am. After a couple of repsonse emails and a long callback (I’ve run my own trucks in the Midwest for 12 years) a different tech actually dug through the sim/profile settings and fixed the outage, but it took two days and cost me a delivery delay. The platform itself gives decent tracking and condition reads when it’s working, yet the support can be hit-or-miss - helpful some times, maddeningly slow others, so i'm left kinda torn.
