I've used ShipsGo for about six months. Getting it going was stupid-simple - I uploaded a CSV of container numbers and it matched everything in minutes, which stopped a week of back-and-forth emails. The API key activated right away so hooking it into our dispatch system was done before coffee; after 12 years in logistics and running about 50 trucks, I really liked that zero-hassle start.
I've used ShipsGo for eight months; at first the subscription looked steep, but when their API started pushing real-time ETA shifts into our TMS for my 100-truck dispatch in the Northeast, it cut the frantic status calls that used to eat an hour a day. Pricey compared with free trackers, yes - but the labor it saved made it worth the spend for us.
...sat on hold for 40 minutes while my driver waited at the dock; ShipsGo's chat kept saying "looking into it" and then nobody ever followed up. Lost a $120 detention fee and a delivery window - their support cost me time and money.
Bottom line: getting started with ShipsGo was faster than I expected - I had live tracks up before lunch. The carrier-connect wizard auto-matched my container numbers and populated the live map in about twenty minutes, which honestly made my day. Only snag was one carrier needing extra auth, but support responded quickly and it was sorted by afternoon.
Rate it, and the next carrier reading this page sees what you found.
