Finally stopped losing PODs to messy handwriting - Track-POD’s photo + signature capture ties everything to a timestamp so I stopped answering phone calls about missing proof. After six years running two trucks in the Southeast the live status is useful, but that clean POD capture is the single thing that sold me (4/5).
Dispatching ten trucks across the Northeast for the last two years, I had one afternoon when Track-POD actually saved us from a refund nightmare. A homeowner insisted a pallet hadn't been left; the driver's timestamped photo of the porch and e-signature closed the case in under 15 minutes and calmed the customer - made me grateful for the POD capture even though the app can lag sometimes.
Bottom line: their support actually answers and sticks with you until the problem's fixed - that kind of help matters. A tech rep stayed on a screenshare for half an hour to chase down a GPS-to-route mismatch and sent clear follow-up steps for my drivers; the app has the occasional lag, but the people on the other end make running two trucks in the Southwest a lot less painful.
Rate it, and the next carrier reading this page sees what you found.
