Domenick King's review of Track-POD
Bottom line: support is hit-or-miss. Some reps jump on the phone and actually fix routing and POD problems within an hour, but other times tickets go silent for 48+ hours and you get a templated reply that doesn't address the issue. I run 50 trucks across the Southeast and after 12 years in the biz that inconsistency makes me hesitant to rely on Track-POD when things go sideways, even though their delivery confirmations and photo proofs are useful when everything's working.
