Moshe Frami's review of LAX Freight
Quick, honest communication from their support team is what kept me using LAX Freight. We had a reefer stuck at LAX under a customs hold and their ops rep stayed on the line, coordinated bonded drayage, and pulled live timestamps from their TMS so customs released it in hours instead of a full day. After 25 years running a 120-truck fleet in the Midwest I can usually smell trouble; their follow-through (not just promises) was the specific thing that made me happy. I dock one star because carrier swaps cropped up twice last quarter and required extra re-briefing, which added friction. If you need a support team that actually stays engaged through time-sensitive recoveries, they're worth a shot.
