Morton O'Reilly's review of Weber Logistics
...when our driver missed the appointment, Weber's support team actually picked up the phone within ten minutes and locked in a new slot. Their rep Sarah (yes, I remember the name) walked me through rebooking, called the yard, and texted the driver the updated ETA so we didn't burn fuel sitting in limbo - small detail that made a huge difference for my schedule. I run a small fleet of 20 trucks out of the Northeast and after a few years dealing with other 3PLs, this level of quick, human follow-through stood out. Saved us a day of detention fees and a lot of headache.
