Adonis Kerluke's review of Verst Logistics
What I liked most was how quickly their support team responded when a warehouse scan system went down - real people answering the phone and staying on the line until the issue was sorted. That kind of follow-through matters. Maya, our account rep, coordinated with ops and our drivers, pushed priority orders through, and sent clear status updates so we didn't have to guess. After eight years managing a 75-truck fleet in the Pacific Northwest I've dealt with plenty of vendors; Verst's customer service treats problems like they're urgent, not inevitable. They did miss a couple small paperwork details once that cost a half-day clearance, so not flawless, but their responsiveness keeps me using them.
