Adella Labadie's review of Verst Logistics
Honestly, not worth the sticker price. We signed up because their pitch promised scalable, tech-enabled solutions, but after four years managing a 25-truck fleet in the Midwest the invoices kept ballooning with opaque fuel surcharges and accessorial fees. One month we got hit with $7,200 in detention and re-bill charges for loads that sat because their routing changes added hours to drivers' days; that wiped out the margin on three customers. Customer service shrugged and pointed to the contract, and whatever flexibility they promise didn't translate when the bill arrived. If you're watching every dollar like we are, this felt like paying premium rates for mid-level execution - not worth it.
