Samson Cartwright's review of Alliance Shippers Inc.
When my reefer alarm tripped at 2 AM and Alliance’s dispatch didn’t answer for three hours, that’s when this whole load went sideways. I’m an owner-operator on the West Coast with 20 years behind the wheel; after being bounced between reps and given conflicting temp instructions, half the pallets were toast - roughly $2,200 lost and a weekend wasted on paperwork and claims. Their promised escalation callback never came, and support felt like voicemail roulette when I actually needed someone to act.
