Adella Labadie's review of Odyssey Logistics
Booked a time-sensitive chemical haul with Odyssey and watched it unravel the morning our driver was scheduled to pick up. Managing a 25-truck fleet in the Midwest for four years, I rely on partners who actually answer the phone - Odyssey's dispatch went quiet and the carrier they promised never showed. We had to rebook on the spot at roughly 30% higher spot rates, picked up two days of detention and missed a retail appointment that cost us a slot and a customer's trust. No meaningful explanation followed, just automated status updates that never matched reality. Bottom line: when reliability mattered most, Odyssey didn’t show up - and that failure hit our bottom line and my drivers' schedules hard.
