Moshe Frami's review of Saddle Creek Logistics Services
The main thing I liked was their steady reliability when deadlines mattered most - they didn't flake when our schedule collided with a winter storm. During a two-day route disruption they reworked distribution and kept nearly all our loads moving (I logged about a 92% on-time rate that week). I've run a 120-truck fleet for 25 years in the Midwest, so I'm picky about exception handling, and their team actually cut down the usual midnight scramble calls. Communication can be slow during system updates and I had a small billing mix-up, but those were bumps rather than deal-breakers. Bottom line: they came through when we needed them, so they're staying on my short list.
