Emerald Heller's review of SEKO Logistics

Eino HirtheJan 2026

Working the Pacific Northwest routes for a company with about 100 trucks, I've been in operations for seven years and recently put our drivers onto SEKO's mobile app. What really made a difference for us was the offline capture - photos, signatures and GPS are recorded without signal and then automatically push to the portal when the phone reconnects. Fewer late-night calls asking for proof, and far less paper chasing at shift change; small thing but it freed up hours each week. Drivers picked up the interface immediately - big buttons, clear prompts - and the app rarely froze on longer hauls. After years of juggling messy PODs, this actually cut dispute time and admin work, so it's a solid five stars from my desk.

Emory RolfsonJan 2026

So when a last-minute electronics shipment needed to hit three distribution centers in two days, SEKO mostly pulled through. Their tracking portal actually showed timely updates - helped me reassign trucks from our 85-truck fleet after sixteen years managing routes in the Pacific Northwest - but the promised same-day transfer at the hub missed the window. That miss forced an overnight layover and an irate retail contact; follow-up communication was slow and vague, which is maddening when every hour costs us. On the flip side, when customs flagged a separate batch they pushed paperwork through faster than I expected and got it cleared without me having to chase. I’m honestly torn: the visibility and a few clutch saves matter, but the inconsistency under tight deadlines means I won’t book blackout-date moves with them without a backup plan.

Cloyd MohrJan 2026

The mobile app's live ETAs and one-tap proof-of-delivery upload cut down on phone tag - huge time-saver. I run two trucks in the Southeast and it handles route updates well, though push notifications lag every few days which gets frustrating with last-minute changes.